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Contact Us

Get in Touch with TTF-DDG​

The NCCR-TTF-DDG team is here to support your research and technical needs. Whether you're a researcher looking for task implementation support, a developer wanting to contribute, or a work package leader planning technical infrastructure, we'd love to hear from you.

Contact Methods​

Email​

Primary Contact: hugo.farajallah [at] unige.ch

For all inquiries including technical support, collaboration, Library of Tasks, and ASR Collection, please use the primary contact email above.

Office Location​

University of Geneva
[Building and room information to be confirmed]

Office Hours​

Please contact via email to schedule meetings or arrange consultations.

Quick Contact by Topic​

🔬 For Researchers​

I need help with...

  • Using an existing task in my research
  • Understanding task capabilities
  • Collecting data with TTF-DDG systems
  • Analyzing data from tasks
  • Troubleshooting during data collection

Contact: hugo.farajallah [at] unige.ch

💻 For Developers​

I want to...

  • Contribute to task development
  • Report a bug or issue
  • Suggest a feature improvement
  • Access source code repositories
  • Integrate TTF-DDG systems with my project

Contact: hugo.farajallah [at] unige.ch

🤝 For Collaboration​

I'm interested in...

  • Developing a new task with TTF-DDG support
  • Adapting existing tasks for my work package
  • Sharing my task with the community
  • Joint development projects
  • Cross-work package collaboration

Contact: hugo.farajallah [at] unige.ch

📊 For Work Package Leaders​

I want to discuss...

  • Technical requirements for our work package
  • Resource allocation and planning
  • Large-scale task deployment
  • Custom development needs
  • Strategic integration with NCCR objectives

Contact: hugo.farajallah [at] unige.ch

🎓 For Training & Workshops​

I'd like to arrange...

  • Training session for my research team
  • Workshop on using TTF-DDG systems
  • Technical demonstration
  • Onboarding for new users

Contact: hugo.farajallah [at] unige.ch

Our Team​

Permanent Staff​

Hugo Farajallah - Technical Development Lead
hugo.farajallah [at] unige.ch
Provides hands-on technical development and support for all computer-based tasks across NCCR work packages.

Supervising PIs​

For questions about strategic direction or governance, please contact Hugo who will coordinate with the appropriate PI from our supervisory team of 7 Principal Investigators. Learn more about our supervision structure.

Response Times​

We strive to respond to all inquiries promptly:

  • Urgent technical issues: Within 24 hours
  • General inquiries: Within 2-3 business days
  • Collaboration proposals: Within 1 week
  • Complex technical questions: May require longer for thorough response

During data collection or critical research phases, please indicate urgency in your subject line.

Before You Contact Us​

For Technical Support​

To help us assist you quickly, please include:

  1. What task/system you're working with
  2. What you were trying to do
  3. What happened (error messages, unexpected behavior)
  4. Your environment (device, OS, browser if applicable)
  5. Steps to reproduce the issue

For Feature Requests​

Please provide:

  1. Description of the desired feature
  2. Use case - what problem does it solve?
  3. Priority - how critical is this for your research?
  4. Timeline - when do you need this?

For Collaboration Proposals​

Please outline:

  1. Project scope and objectives
  2. Timeline and milestones
  3. Resources available from your side
  4. Expected TTF-DDG contribution
  5. Anticipated outputs and deliverables

Resources Before Contacting​

You may find answers in our existing resources:

Documentation​

Project Information​

About TTF-DDG​

Social & Online Presence​

Repositories​

Source code repositories are managed through GitLab at the University of Geneva. Contact hugo.farajallah [at] unige.ch for access information.

Locations & Visits​

NCCR Sites​

The TTF-DDG is based at the University of Geneva and supports work across all NCCR Evolving Language locations.

Visiting Us​

If you'd like to visit in person:

  • Please contact hugo.farajallah [at] unige.ch in advance to schedule a meeting
  • Location details will be provided upon confirmation

Feedback & Suggestions​

We welcome your feedback on:

  • Task functionality and usability
  • Documentation clarity
  • Support experience
  • Feature priorities
  • Website organization

Your input helps us improve our services for the entire NCCR community.

Email: hugo.farajallah [at] unige.ch

Privacy & Data​

We respect your privacy. When you contact us:

  • Your information is used only to respond to your inquiry
  • We do not share contact information with third parties
  • Research data discussions follow NCCR data policies

Emergency Contact​

For urgent issues during critical data collection, please email hugo.farajallah [at] unige.ch with "URGENT" in the subject line and describe the nature of the emergency.

Language Support​

We communicate in:

  • English
  • French

Newsletter & Updates​

Stay informed about TTF-DDG developments by contacting hugo.farajallah [at] unige.ch to be added to our updates list.

Content: New tasks, features, updates, workshops, documentation

Acknowledgments​

When using TTF-DDG systems in your research, please:

  1. Acknowledge the NCCR-TTF-DDG in publications
  2. Cite relevant task implementations
  3. Share your publications with us (we love to see the research!)

Suggested acknowledgment:
"We thank the NCCR Evolving Language Transversal Task Force Digital Data Generation (NCCR-TTF-DDG) for technical support and task implementation."

NCCR Evolving Language​

For questions specific to the TTF-DDG, please contact hugo.farajallah [at] unige.ch directly.

We look forward to hearing from you and supporting your research!

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